COVID-19 Update: We are open for business and taking orders as normal.

Customer service and Help

Christian Radny - Royal-Flags // MaxFlags Customer Service

Christian Radny
Royal-Flags // Customer Service

If you have any further questions and/or would like to contact us, please don't hesitate in sending an Email to our service team:

Shipping charges, prices and taxes

All prices are inclusive of VAT and exclusive a flat rate for shipping depending on the shipping country.

United Kingdom

  • We charge £4.90 for shipping and handling to the UK.

EU and European countries

  • We charge £4.90 for shipping and handling to all EU and European countries.

Delivery to all other countries

  • We charge £8.90 for shipping and handling to all other countries.
  • Deliveries to countries outside of the European Union may be subject to taxes, customs duties and import fees levied by the destination country. The recipient of the delivery is the importer of record in the destination country and is responsible for all import fees.

Payment methods

PayPal MasterCard & Visa

The invoice amount may be paid via PayPal or credit card. Unless otherwise agreed, the invoice amount must be paid without any deductions within seven days of the invoice being issued. If you are paying by credit card, your card will be debited when we confirm the order.

Delivery time

Royal Mail Parcelforce

We deliver with the postal service or UPS. The delivery time is up to 5 business days within the European Union (5-15 business days for international deliveries to all other countries).