Terms and conditions - 15.02.2016

Shopping without risks

Royal-Flags.co.uk is a service of the company

MaxFlags GmbH
Lünener Straße 23B
D-59192 Bergkamen
(hereinafter referred to as shop operator)

See the legal notice for further details on the shop operator.

Scope of application

These terms and conditions of sale apply to the business relationship between the shop operator and the customer.

Contracting parties

The purchase agreement is concluded with the shop operator. You may contact our customer service department with questions and complaints on weekdays from 12:00 to 16:00 on +49 2307 - 719 989 310 or by Email to sales@royal-flags.co.uk.

Conclusion of contract

The contractual language is English.

If you submit an order for goods via this site by clicking 'Buy Now', your order is an offer to us to buy the goods on our website. We will acknowledge receipt of your order by sending you an automatically generated Email accepting your order. With this Email the contract will be concluded.

The contract will relate only to those specific goods which are referred to in our Email confirming our acceptance of your order. You should read and check the details in this Email to ensure that they are correct.

If the details in the Email confirming your order are not correct, or if you are not satisfied with the details in the Email, please contact us at sales@royal-flags.co.uk.

We store the contract's content and will send you the details of your order as well as our general terms via Email. The general terms can be found here at all times. The actual order data are not available on the internet for security and privacy reasons.

Prices, payment information & retention of title

All prices are inclusive of VAT plus a flat rate for shipping depending on the shipping country (from £2.90 within the UK).

Deliveries to countries outside of the European Union may be subject to taxes, customs duties and import fees levied by the destination country. The recipient of the delivery is the importer of record in the destination country and is responsible for all import fees.

The invoice amount may be paid via PayPal or credit card. Unless otherwise agreed, the invoice amount must be paid without any deductions within seven days of the invoice being issued. If you are paying by credit card, your card will be debited when we confirm the order.

The delivered goods remain our property until payment has been received in full.


We deliver with the postal service or UPS. The delivery time is up to 5 business days within the European Union (5-15 business days for international deliveries to all other countries).


The statutory warranty regulations apply.